Your satisfaction is important to us! We have a 15-day return policy. If you are not satisfied with your RenuFocus™ Dietary Supplement purchase simply return the unused portion and bottles we will gladly issue a refund. You must return unopened and opened supplement capsules and bottles within the 15-day window. (We Destroy All Returned Products We Do Not Re-Sell It)
1. Prior to returning your item(s), please email us your order number in order to obtain a Return Request Form to complete.
2. Complete the Return Request Form and include a copy of your invoice along with the product(s). Ship back to us using a carrier of your choice. Be sure to include your order number, name, email address, mailing address and phone number in case we need to contact you. We recommend using an insured and traceable delivery method. Quitters Relief LLC is not responsible for any returns lost in transit.
3. Please address your return package to:
Quitters Relief LLC
P.O. Box 110761
Cleveland, Ohio 44111.
4. Your return or exchange request will be processed promptly. Most returns will be processed within 7-10 business days of receipt. Most exchanges will be processed within 3-5 business days of receipt and are shipped via Standard Service. Transit time for exchange packages is usually 5-7 business days from the time the exchange is shipped. Business days are from Monday to Friday, excluding holidays. Once received we will send an email confirming the receipt and processing of your return or exchange request.
5. We will refund the original form of payment to the original purchaser within 48 to 72 hours of receiving your return. We regret that you will be charged for the original “free” shipping charges.
If you have questions about returns or exchanges, please contact us via email at firstname.lastname@example.org